2021-2022 Catalog [ARCHIVED CATALOG]
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BUSN 267 - Operations Management PREREQUISITES: MATH 043 - Intermediate Algebra or higher PROGRAM: Business Administration CREDIT HOURS: 3 LECTURE HOURS: 3 DATE OF LAST REVISION: Fall, 2013
Operations Management is a study of the efficient production of goods and services that will satisfy the wants and needs of identified customer groups. The course begins with a more detailed description of what Operations Management is, then moves to an examination of the customer and methods for determining customer demand.
MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to be able to:
- Describe operations management
- Develop and employ basic customer demand forecasts
- Plan the timely production of goods and services
- Manage the acquisition of factors of production
- Manage the operations process
- Plan for and manage the distribution of the resulting goods and services
- Understand the need for and insure the accomplishment of quality goods and services
COURSE CONTENT: Topical areas of study include -
Introduction to operations management
Project management
Operations strategies in a global economy
Supply chain management and e-Business
Demand forecasting
Just-in-time and lean manufacturing
Product, process, and service design
Production planning
Facility capacity, location, and layout
Inventory management
Operations technologies
Manufacturing operations scheduling
Operations quality management
Quality control
Strategic allocation of resources
Employee productivity
Service operations planning and scheduling
Maintenance management
Resource requirements planning: MRP and CRP Course Addendum - Syllabus (Click to expand)
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