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Aug 06, 2026
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QUAL 206 - ISO/QS International Standards
PREREQUISITES: QUAL 101 Quality Control Concepts and Techniques or LOGM 201 Logistics Quality & Lean Management
PROGRAM: Advanced Automation and Robotics Technology
CREDIT HOURS MIN: 3
LECTURE HOURS MIN: 3
DATE OF LAST REVISION: Fall 2024
This course examines the principles of quality management standards and their implementation. Generally, ISO 9000 will be the focus of this class; but other quality system standards may also be included based on local industry demand such as ISO 16949 or ISO 13485. Students will develop a mock quality system that addresses each element of the current revision of the quality system(s) studied including manual and supporting documentation.
MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:- Understand each element of the current revision of the ISO 9001 quality management system. [f]
- Differentiate between internal and external customers. [e]
- Identify and analyze customer feedback methodologies. [e]
- Identify obstacles to successful implementation. [e,f]
- Describe the role of third-party registration. [f]
- Construct a Quality System Manual. [i]
- Develop communication skills both written and oral. [f]
- Identify the basic principles of auditing. [e]
- Plan an internal audit. [e]
- Conduct an internal audit. [e]
- Prepare a written report of an internal audit. [e,f]
- Identify the parts of a supplier management process including performance measures. [e,f]
- Understand the overall organization as an interconnected system. [e,f]
- Prepare a corrective action preventative action report (CAPA) [e,f]
- Demonstrate ability to read and interpret technical documents. [b,e]
- Demonstrate ability to use various types of software applicable to course. [a]
Note: Letters following objectives correspond to ATMAE Outcomes
COURSE CONTENT: Topical areas of study include -
- ISO 9001
- Internal/External Customers
- Customer Feedback
- Supplier Management
- Supplier Performance Measure
- CAPA
- Quality Manual
- Quality System Development
- Quality Audits
- Third Party Registration
GRADING POLICY
| A |
90-100 |
| B |
80-89 |
| C |
70-79 |
| D |
60-69 |
| F |
0-59 |
Course Addendum - Syllabus (Click to expand)
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