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May 14, 2024
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2022-2023 Catalog [ARCHIVED CATALOG]
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HOSP 217 - Housekeeping
PREREQUISITES: HOSP 114 - Introduction to Hospitality
PROGRAM: Hospitality Administration
CREDIT HOURS MIN: 3
LECTURE HOURS MIN: 1
LAB HOURS MIN: 4
DATE OF LAST REVISION: Fall, 2011
This course introduces the fundamentals of housekeeping operations. Emphasis is placed on employee development, management skills, OSHA standards and property maintenance and up-keep. Budgeting, cost controls, proper staffing and planning a fiscal budget are also emphasized in this course.
MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:
- Identify the various areas of the housekeeping department and its relationship to other key areas.
- Demonstrate through actual application the care and cleaning of guest rooms and public areas.
- Demonstrate through actual application proper procedures for operating a housekeeping department.
- Discuss key laws that pertain to the housekeeping department.
- Develop a set of budgetary controls for a successful housekeeping department.
COURSE CONTENT: Topical areas of study include -
- Laundry room procedures
- Care of guest rooms and public areas
- Environmental controls
- Communication and employee motivation
- Budgetary controls
- Management skills
Course Addendum - Syllabus (Click to expand)
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