May 21, 2024  
2022-2023 Catalog 
    
2022-2023 Catalog [ARCHIVED CATALOG]

MKTG 230 - Consumer Behavior


PREREQUISITES: MKTG 101 - Principles of Marketing  
PROGRAM: Business Administration
CREDIT HOURS MIN: 3
LECTURE HOURS MIN: 3
DATE OF LAST REVISION: Fall, 2014

Studies basic principles of consumer behavior which offers insight into the buyer-seller relationship. Application of theories from psychology, social psychology and economics are examined. Course examines concepts that have implications for marketing management decisions.

MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:

  1. Define consumer behavior and examine its relationship to the marketing mix.
  2. Summarize the factors that affect consumer behavior including consumer motivation, lifestyle, product quality, economics, advertising, and buying habits.
  3. Interpret the consumer decision process in relation to consumer buying habits.
  4. Discuss and analyze the buyer’s psychological and social psychological actions and reactions.
  5. Explain how consumer behavior principles can be applied practically to the professional practice of marketing.
  6. Apply the concepts of consumer behavior that affect marketing management decisions.
  7. Explain the ethical and societal implications of consumer behavior in marketing.


COURSE CONTENT: Topical areas of study include -  

  • Consumer motivation
  • Lifestyles
  • Attitudes
  • Buying habits
  • Social actions
  • Social media
  • Marketing mix
  • Marketing management
  • Groups
  • Decision making
  • Communication
  • Social class & Income
  • Cultural influences
  • Ethics
  • Personality
  • Lifestyle
  • Values
  • Perception
  • Learning
  • Memory
  • Motivation
  • Affect
  • Self

 
Course Addendum - Syllabus (Click to expand)