2022-2023 Catalog [ARCHIVED CATALOG]
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AOLS 202 - Team Leadership & Conflict Resolution
PREREQUISITES: AOLS 101 - Applied Theories of Management and Leadership
PROGRAM: Applied Organizational Leadership Studies
CREDIT HOURS MIN: 3
TOTAL CONTACT HOURS MIN: 3
DATE OF LAST REVISION: Fall, 2021
Studies methods for dealing with conflict resolution in professional settings. Examines theoretical and practical approaches to analyze and mitigate conflict to develop mutually beneficial resolutions. Evaluates team dynamics and communication in the workplace. Recognizes leadership practices for effectives teams, which results in high performing organizations and employee engagement.
MAJOR COURSE LEARNING OBJECTIVES:
1. Define conflict and its importance in highly effective organizations.
2. Identify best practices in conflict resolution.
3. Analyze best practices in team leadership.
4. Analyze team dynamics.
5. Articulate effective communication.
6. Summarize how to effectively lead conflict to serve as a catalyst for organizational growth.
7. Identify personal conflict and team approaches and integrate these elements into an individualized leadership plan.
8. Describe implications of virtual leadership.
COURSE CONTENT: Topical areas of study include -
- Team dynamics
- Conflict resolution
- Employee engagement
- Conflict leadership/management
- Effective communication
- Organizational growth management
- Virtual leadership
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