Apr 20, 2025  
2024-2025 Catalog 
    
2024-2025 Catalog

MPRO 109 - Quality Control Concepts and Techniques


PROGRAM: Manufacturing Production and Operations
CREDIT HOURS MIN: 3
LECTURE HOURS MIN: 3
DATE OF LAST REVISION: Spring, 2019

Covers current quality control concepts and techniques in industry with emphasis on modern manufacturing requirements. Studies the fundamental tools of Statistical Process Control which are used in industry to reduce costs and increase productivity at a predictable quality level. Emphasizes principles and techniques of SPC to ensure prevention instead of detection of problems. Includes basic statistical and probability theory, sampling techniques, process control charts, the nature of variation, histograms, attributes and variable charts.

MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:

  1. Explain the basic concepts and applications of a wide range of statistical quality tools and techniques.
  2. Describe the tools and tables used to apply controls, provide for continuous improvement, and implement quality assurance.
  3. Define the importance of quality in our lives and how quality failures result in human inconvenience, economic waste and sometimes loss of life.
  4. Describe and demonstrate the fundamentals of SPC.
  5. Identify and apply the philosophy of SPC and contrast it with inspection and other quality techniques.
  6. Generate and interpret basic variable and attribute control charts.
  7. Analyze situations using basic probability distributions.


COURSE CONTENT: Topical areas of study include -  

  • Quality advocates
  • Total quality management
  • PDSA- Plan Do Study Act
  • Cause-and-effect diagram
  • Scatter diagram
  • Pareto analysis
  • Histogram
  • Check sheets
  • Mean/median/mode
  • Standard deviation
  • Frequency distribution
  • Variable control charts
  • Attribute control charts
  • Normal distribution
  • Basic probability
  • Process capability

 
GRADING POLICY

A 90-100
B 80-89
C 70-79
D 60-69
F 0-59

 
Course Addendum - Syllabus (Click to expand)