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May 04, 2024
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2022-2023 Catalog [ARCHIVED CATALOG]
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BOAT 121 - Team Dynamics and Today’s Workplace
PREREQUISITES: Demonstrated competency through appropriate assessment or earning a grade of “C” or better in ENGL 093 - Introduction to College Writing and ENGL 083 - Reading Strategies for College , or ENGL 095 - Integrated Reading and Writing or ENGL 075 - Co-Requisite Integrated Reading & Writing
PROGRAM: Business Operations, Applications, and Technology
CREDIT HOURS MIN: 3
LECTURE HOURS MIN: 3
DATE OF LAST REVISION: Fall, 2019
Prepares the student to understand and carry out responsibilities assigned in today’s workplace. Topics include teamwork, team building, professionalism, customer service, physical components of the office, travel and conference arrangements, life- long learning, research techniques, time and stress management, and business ethics.
MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:
- Demonstrate professional etiquette.
- Examine teamwork and teambuilding skills in a diverse environment.
- Describe the steps necessary to plan meetings, make conference and travel arrangements, and schedule appointments.
- Apply personal and business time and stress management techniques.
- Apply best practices for managing confidential information.
- Identify personal and professional characteristics associated with job success.
- Examine the need for and demonstrate the ability to engage in lifelong learning.
- Demonstrate the appropriate soft skills in a diverse workplace.
- Collect and compile data to prepare resume and letter of application.
- Analyze situations involving confidentiality and ethical behavior.
- Prepare and manage internal and external workplace communication.
- Analyze, research, and summarize data and incorporate into a presentation.
- Evaluate the physical components of an office and their effect on efficiency.
- Apply standard ARMA alphabetic indexing rules to business documents.
- Demonstrate the ability to manage records.
COURSE CONTENT: Topical areas of study include -
- Diverse work environment
- Managing Records
- Ethical behavior
- Stress, anger, and time management
- Planning and managing your career
- Professional documents and presentations
- Managing workplace communication
Course Addendum - Syllabus (Click to expand)
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